Terms and Conditions

Inter Branding Terms and Conditions of Use

Commencement, Duration And Application

·        The Inter Branding’s Terms and Conditions shall commence to apply upon signature of the Confirmation of Order by the Client.

·        They shall apply and endure until the Services, Goods, and orders are rendered, delivered, and the invoice(s) are fully paid.

Quotations

·        Inter Branding shall provide the Client with a quotation valid for the indicated period, or for 7 calendar days if not specified.

·        Quotations are subject to availability of Goods and Services and correction of good faith errors.

·        Prices quoted are subject to increases in price or costs, including currency fluctuations before Order acceptance.

·        Disputes on price increases may be certified by an independent auditor nominated by Inter Branding.

·        Quotations are subject to stock availability at the time of Order confirmation.

Samples

·        Unbranded Samples:

o   Purchase online or through a Branding Consultant.

o   Collect at Inter Branding’s warehouse or delivered to the Client’s specified address via courier at an additional cost.

o   Samples can be returned within 7 business days for a credit or refund on the items only (courier at own cost), provided they are in original packaging and condition.

·        Branded Samples:

o   Arranged with a Branding Consultant.

o   Branded samples cannot be returned for credit or refund.

Product Selection And Orders

·        Unbranded Orders placed via online Add To Cart and Checkout process.

·        Inter Branding may accept or reject Orders based on availability, correctness of Goods information, and receipt of payment.

·        Branded Orders placed with written Confirmation of Order.

·        Orders accepted upon written confirmation by Inter Branding.

·        50% deposit required for branded Orders, or 75% deposit for special import items.

·        Orders less than R2000.00 require full payment upfront.

·        Availability of Goods confirmed after deposit payment and signed Confirmation of Order.

Rush Orders

·        Completion of urgent Orders guaranteed within 2 to 5 Business Days.

·        Full payment required before Order confirmation.

·        Additional 10% fee for Rush Orders.

·        Rush Orders subject to artwork approval deadlines.

Artwork For Branded Orders

·        Inter Branding provides artwork approval via email.

·        No services rendered until approval received.

·        Changes to artwork may delay delivery.

·        Additional costs for changes post-approval.

Payment And Release Of Orders

·        50% deposit required prior to any Services or Goods delivery.

·        Remaining balance due upon request.

·        Interest and storage fees on overdue amounts.

·        Full upfront payment for Orders less than R2000.00.

·        Payment methods: Payfast, Direct Bank Transfer, Debit and Credit card.

·        Goods remain Inter Branding's property until fully paid.

Collection And Delivery

·        Orders to be collected or accepted within 5 calendar days from notification.

·        Handling fee of 25% for uncollected Orders.

·        Free delivery for Orders above specified values and within certain areas.

·        Additional fees for regional areas.

Cancellations And Returns/Refunds

·        No cancellations once artwork is approved.

·        Orders subject to cancellation due to Acts of God.

·        Fully paid Orders uncollected for 30 days will be donated.

·        Returns require prior written authorization.

·        Handling fees may apply for non-faulty Goods returns.

Errors

·        Inter Branding takes all reasonable efforts to accurately reflect the description, availability, purchase price, and delivery charges of Goods on its website.

·        Not liable for errors unless due to gross negligence.

·        Inter Branding shall indicate acceptance of an Order by delivery of the Goods to the Client or allowing the Client to collect them, only at that point an agreement of sale shall come into effect.

·        Free shipping subject to specified criteria and availability of Goods.

·        Goods remain property of Inter Branding until fully paid.

·        Risk passes upon delivery or collection.

Brand 24

·        No amendments or cancellations to Orders once placed and paid.

·        Logo branded at the maximum possible size in the demarcated branding area on the branding guideline.

·        All artwork must be in Vector format or additional 24 hours will be needed for conversion.

·        Brand 24 service available Monday to Thursday and Orders must be placed and paid by 4pm.

·        Orders placed on Fridays must be placed and paid for before 11am.

·        Brand 24 applies to selected Goods only.

Branding Of Products Not Supplied By Inter Branding

·        Inter Branding not liable for damage to Goods supplied by Clients.

·        Lead times adjusted after Goods viewed at Inter Branding’s warehouse.

·        Inter Branding not liable for print result variations due to item texture, colour, or artwork nature.

·        Pre-production samples recommended.

·        Re-packaging costs borne by the Client.

Breach

·        Breach of Terms and Conditions to be remedied within 7 days of written notice.

·        Aggrieved party entitled to cancel Agreement or claim specific performance.

·        Client liable for Inter Branding’s legal fees on scale of attorney and own client.

Non-Variation And Non-Waiver

·        Sole Terms and Conditions between Parties.

·        No addition or variation unless in writing and signed by both Parties.

·        No relaxation or indulgence constitutes a waiver of rights.

Applicable Law

·        Governed by the laws of the Republic of South Africa.